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 Australian Customer Support

At Bollard Shop, we aim to provide a smooth and transparent delivery experience for all our customers.

 Estimated Shipping Price 

For simplicity, our checkout process includes an estimated shipping fee of $49 within Queensland and Western Australia. For all other states shipping is estimated at $71. This is based on standard metro-area deliveries of regular-sized items.

However, many of our products are oversized, heavy, or require pallet freight, which can increase the actual estimated shipping cost.

These include items like:

  • Long-length bollards

  • Concrete wheel stops

  • Bulk safety gear orders

  • Remote or regional delivery areas

Final Shipping Cost Confirmation

Because we work with multiple couriers and freight partners across Australia, we will review your order and confirm the very best final delivery cost before dispatch.

You will receive a follow-up call or email if the actual freight cost exceeds the estimated rate.

What If the Shipping Cost Changes?

If the revised shipping cost is higher than the estimated rate, we will:

  1. Contact you promptly with the actual quote.

  2. Offer you the choice to:

    • Proceed with the order and pay the balance, or

    • Cancel the order with a full refund.

Need an Accurate Quote Before Ordering?

No problem! If you’d prefer to get a confirmed shipping quote upfront, feel free to contact our team at 1300 766 003 or email us with your order request and delivery address at sales@bollardshop.com.au.

We’re always happy to assist before you check out.

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